All our products come backed by a limited lifetime warranty.
We will repair any part deemed defective due to material or workmanship (seams, zippers, handles). If repair is not possible, we will replace with substitute of equal or greater value (shipping charges apply).
Handles are designed and tested to hold the weight of your lounger when positioning or re-fluffing, but tug-of-war and other activities are discouraged. In the event aggressive maneuvers pull a handle loose, we'll fix it (but a visible patch may be necessary).
Damage caused by moisture, pets, normal wear and tear, and discoloration is not covered.